Problem Solving


  Guide to Special Education Services

Does Your Child Need Help (English)

Does Your Child Need Help (Spanish)

Does Your Child Need Help (Tagalog)

Early Warning Signs that your child may need help (English, Spanish, Vietnamese, Hmong)

Rights of Parents and Children: Special Education Notice of Procedural Safeguards (English, Spanish, Vietnamese, Chinese)

Problem Solving

Surrogate Parents

Services To Parents Of Children With Disabilities

A Parent's Guide To Achievement Testing

Link to the Special EDge Newsletter: Information on behavior plans, literacy, Least Restrictive Enviroment and more

STAR Testing with Non-Standard Accommodations from the California Department of Education

Description of School Site Programs

Web Links

Parent Handbook of the Community Advisory Committee for Special Education for the San Francisco Unified School Disctrict

Problem Solving Guidelines for Parents of Special Education Students or Students Who May be Eligible for Special Education

Special Education law creates a partnership between parents and the school so that education can be more effectively designed and delivered to students. With any partnership, communication may break down. It is in the best interests of your child to resolve problems at the earliest indication of communication breakdowns, and to seek resolution at the school site whenever possible.

While the law establishes formal methods for dispute resolution (see Item 7, below), SFUSD has established a system of internal, less formal resolution, which you are encouraged to use whenever you believe a problem is developing."

1.
Discuss the problem with your child's classroom teacher and/or other school staff member who knows your child's needs. This can include your child's resource teacher, counselor, hearing or language specialist, or other specialist helping your child. You may also speak with the special education program consultant assigned to your school.
2. Review your child's IEP and determine if the plan is being implemented. Does it need to change to meet any changing needs of your child? You may request a review of the IEP at any time. A meeting must be held within 30 days of your request.
3. If there is no resolution, discuss the problem with the school principal. Your principal may ask the assistant principal with responsibility for special education to help you.
4. If there is no resolution, call the appropriate Associate Superintendent and Special Education:
Associate Superintendents Phone
  Child Development LaDawn Law 750-8599
  Elementary School Chris Hiroshima 241-6310
    Linda Luevano 241-6310
    Deborah Sims 241-6310
  Middle School Diane Meltesen 241-6607
  High School Frank Tom 241-6478
  County Community Schools Linda Miles, Principal 241-6234
Special Education
  Child Development Liz Kim 469-4519
  Elementary/Middle Sophronia Brown-Bess 242-2670
  High/NPS Mickey Dantine 242-2670
  DIS/Transition Katherine McCauley 242-2694

(Speech/hearing, occup. therapy/adaptive physical education, nursing, etc.)

5. If there still is no resolution, call the Executive Director of Special Education:
  Deborah McKnight 242-2670
6. If there still is no resolution, call the Chief Academic Officer:
    Elois Brooks 241-6121
7. Federal and state law provide two formal systems for resolving issues with the local school district.
  The complaint process may be used by any parent, citizen or organization when there is a belief that the district is not following the special education laws or regulations.
The due process hearing system may be used only by parents (and the school district) when the parent and district disagree over the assessment and identification of the child, the contents of the IEP, the educational placement for the child, or any other matter regarding the components necessary to provide a free, appropriate public education to the child.
The complaint and hearing procedures were designed to address different issues. For example, if the district is refusing to implement your child's IEP as written (i.e., not following the law), you could file a complaint. If you disagree with the district over what should be in the IEP, you could file for a hearing. These procedures are available to you at any time. While you are not required to attempt resolution at the local level, satisfactory resolution can often be attained through following the steps outlined in Nos. 1 through 6

You may obtain an additional notice of your procedural safeguards by calling 242-2670 (room 14) and ask for compliance. You may also download it http://www.cde.ca.gov/spbranch/sed/family.htm

To obtain more information or file for mediation or due process hearing contact:
McGeorge School of Law
Special Education Hearing Office
3200 Fifth Avenue, Sacramento, CA 95817
Phone:
916/739-7053
FAX:
916/739-7066

To obtain more information about parental rights or dispute resolution, including how to file a complaint or mail complaints alleging violations of law (CDE will investigate all such complaints within 60 days), contact:
California Department of Education
Special Education Division,
Procedural Safeguards Referral Service
Attention: PSRS Intake
515 L Street, Suite 270,
Sacramento, CA 95814
Phone:
800/926-0648
FAX:
916/327-3704

Additional ways to solve problems:
Special Education Community Advisory Committee (CAC)
469-4518
Support for Families of Children with Disabilities
282-7494
or 469-4518
Community Alliance for Special Education (CASE)
928-2273
Appeal to the U.S. Office of Civil Rights
556-4275