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Sign Up for School Notifications

When large group notifications must go out, SFUSD contacts families by phone, email and text message using a system called SchoolMessenger, which is one of the most widely used communications tools for PreK-12 districts. SFUSD and your school use SchoolMessenger in order to let you know about emergency situations, remind you about school events, update you on your child’s attendance and more.

We use the contact information from your enrollment application, emergency cards and Family Portal, and sometimes your school may ask you for updated contact information. SFUSD and SchoolMessenger do not share any of your information, and we follow federal regulations on student and user privacy.

Option to receive text messages on mobile phones

If you have a mobile phone entered into our system, you will receive one prompt from SFUSD via SchoolMessenger asking you to opt in to receiving text messages. The message will only be sent one time from the number 67587 and will read: "SFUSD alerts. Reply Y to confirm, HELP for info. Msg&data rates may apply. Msg freq varies."

We encourage you to reply "Y" to receive text messages from SFUSD and your school, as it makes for faster communication, which is crucial in the event of an emergency. However, if you do not wish to opt in, you can simply ignore the text message.

You will only receive this message one time and if you do not reply "Y" to confirm, the district cannot send you future text notifications. If you already received a text message and didn’t reply but do want to receive urgent messages via text, you may still sign up by texting “YES” to the number 67587 from your mobile phone. Please note, if you text this number and your mobile phone is not entered in the student information system, messages will not be sent to it. You can check to see if your information is in the student information system by asking your school secretary or by checking Family Portal.

Changing your contact information or preferences

If your school uses Family Portal, you can update your phone number and email address in Family Portal. Learn more about updating your contact information.

You can opt out of receiving messages via SchoolMessenger at any time. Simply click unsubscribe in any email to stop receiving messages—including emergency messages—from SFUSD, or follow the prompts at the end of a phone call to stop receiving non-emergency phone calls.