Food & Nutrition Frequently Asked Questions (FAQs)

Food & Nutrition Frequently Asked Questions (FAQs)

Last updated September 24, 2020

Where can I get meals during the school closure?

Student Nutrition Services is committed to providing nutritious meals for students while schools are closed.

Every Wednesday, a bag of 5 days' worth of meals (including breakfast, lunch, supper, fresh fruits and vegetables, and milk) is available for each student at 18 school sites.

View the list of sites and schedules at

Is there a cost for school meals?

As of September 1, free meals are now available to all students, regardless of eligibility. Please continue to submit the Multipurpose Family Income Form for the school year. Visit for the latest information.

Do you have a map of meal sites?

Do you have fliers I can share?

Do I have to bring my child with me?

Adults can pick up meals for children without a child present.

Do I need to provide ID or proof of enrollment?

To pick up meals for SFUSD students, please provide: 

  • Barcode for meal account (printed or on your smartphone)
  • If you do not have the barcode, please bring one of the following: student ID card, meal account pin number, direct certification letter, eligibility letter, or 20-21 school placement letter

To pick up meals for siblings not enrolled in SFUSD, please provide the following:

  • School-age children: school enrollment letter or student ID card
  • Younger children: birthdate to receive a grab and go card at meal site

What safety practices are in place?

At our meal pick-up sites, employees are stationed inside and families do not enter the school building to pick up. Families are asked to maintain 6 ft. of physical distance when gathering at meal sites. As new guidance has been issued, we have provided the necessary PPE (personal protective equipment) and training to employees at our meal sites. Currently, employees use disposable gloves, masks and aprons.

Can you provide a second line for disabled persons, staff, or other needs?

We are unable to create a second line and maintain social distancing at most of our meal sites. We cannot provide special accommodations at this time.

Are school meals available for my child with allergies or other special dietary needs?

Please refer to the Special Dietary Needs section of our website.

How do I apply for free or reduced-price school meals?

The Multipurpose Family Income form for the 20-21 school year is available online at The form is available in English, Arabic, Chinese, Spanish, Tagalog and Vietnamese. A new application needs to be submitted each school year to qualify for meal benefits. For assistance, please reach out to SNS at 415-749-3604 or

I applied for meal benefits last year. Do I need to apply again?

Yes. To qualify for meal benefits, a new application must be submitted at the start of each school year. Benefits from the previous school year will expire 30 school days after the start of the new school year. Apply by September 28, 2020 to avoid meal charges. If you are new to SFUSD, submit your application before the first day of school. If there is a change in your household size, income, or employment status, you may submit a new form at any time.​​​​​

Can you provide me with my student’s letter of eligibility for free or reduced-price meals?

Yes. Please follow the instructions online at If this doesn’t work for you, please email or call 415-749-3604.

How can I get help with my P-EBT card?

As of September 10, 2020, all P-EBT eligibility decisions have been made and all appeals have been processed. If your eligibility for P-EBT was denied, that decision is now final.

If you have already received a P-EBT card and need assistance with PIN set up, need to request a replacement card, or your P-EBT card did not arrive in the mail as expected, call the SF HSA Helpline at (415) 558-4700.

  • Select Language (1 for English)
  • Select 2: Information on Existing Food Access Case
  • Select 2 to Speak to a Representative

SF HSA can only help families that expected to receive a card in the mail or already received a P-EBT card. Local social service offices cannot assist with P-EBT eligibility issues or provide any status updates on P-EBT. 

Is P-EBT available for the 20-21 school year?

The first P-EBT package was provided to replace the cost of school meals March-June, and a new P-EBT package for the Fall has not yet been provided, but we are hopeful it will be soon. The P-EBT program is managed by the state, and Student Nutrition Services can help families to apply. Please follow our updates in the District’s weekly digests and on for an announcement.

Do you have food pantries at your school sites?

Yes. The SF-Marin Food Bank is hosting pop-up pantries at select schools. Visit

I’m disabled and can’t pick up food at a meal site. What can I do?

Older adults and adults with disabilities can call the Department of Disability and Aging Services (DAS) telephone helpline at (415) 355-6700 (select “Case Management” as the reason for your call), Monday-Friday from 8:00 a.m. to 5:00 p.m. to request help with food, including grocery delivery, take-away meals, and home-delivered meals. If you need assistance visiting an SFUSD meal site due to a disability and are unable to leave your home due to the Shelter in Place order, we encourage you to call the DAS helpline to learn about available resources. To learn more about programs and services available to older adults and adults with disabilities during COVID-19, visit

Do you offer delivery of school meals?

SFUSD is delivering meals to students with disabilities and special dietary needs on a limited, case by case basis as resources allow. Please email with any questions.

Can I donate to Student Nutrition Services?

We are accepting donations. Your support is appreciated!

Can I donate food?

At this time, SFUSD cannot accept food donations. You may reach out to the SF-Marin Food Bank: Virginia Patterson,

Can I volunteer?

SFUSD employees and community members may volunteer to help at our meal distribution sites on Wednesdays. Sign up to volunteer.

My question wasn't answered here.

Please email with any further questions.