On Thursday, June 24th, 2021 from 8:00am to 4:00pm, contracted vendors will be performing annual maintenance to our backup battery systems in the data center at 555 Franklin. These batteries provide our data center with redundant power to keep our network systems and servers functioning in the event of a PG&E power outage. Routine annual maintenance is needed to ensure these battery systems are in good operating condition and fully functional when we go live with EmpowerSF on July 1st.

There will be no foreseen outage and all systems will continue to operate as expected during the maintenance window. If PG&E has an outage that affects 555 Franklin we will be impacted until we can restore power. Building and Grounds have been alerted and will have their team on standby at 555 to get the gas generator up and running quickly in the event of an unplanned PG&E power outage.

If you encounter any service availability issues after 4:00pm on June 24, 2021, please submit a Technology Service Request at help.sfusd.edu or email help@sfusd.edu so we can investigate and resolve.