Medical Care Link to this section
Employees bear responsibility for being paid correctly. If an employee is taken off work completely and does not notify their supervisor and the Workers’ Compensation Team, they risk not being paid accurately or on time.
Injured workers are to notify their supervisor immediately and call the Nurse Helpline at 415-241-6392 to report the injury or illness and be referred for medical treatment. The helpline is answered 24/7 and language services are provided.
Athens Administrators
Athens Administrators is SFUSD’s workers’ compensation claims administrator. Employee will work with their Athens Administrators claims examiner and their treating physician for additional care, if required. Contact Athens: 1.866.482.3535.
Work Status Reports (“doctor’s note”)
This is the report/form provided by an employee’s treating physician following each visit and lists work restrictions, if any.
Following each doctor’s appointment - whether an employee is working or on temporary disability leave - they must obtain a work status report and provide a copy to both their supervisor(s) AND Human Resources. Scan and email Work Status.
If an employee is unable to provide a copy of their work status report on the same day as their appointment, they must inform their supervisor and the workers's compensation case manager by telephone or email the status they have been given: regular work (“full duty”), taken off work completely (temporarily disabled), or given work restrictions. Work restrictions should also be provided (i.e., spelled out).
Employees bear responsibility for being paid correctly. If an employee is taken off work completely and does not notify their supervisor and the return-to-work coordinator, they risk not being paid the correct benefits for the correct period.
Medical Provider Network
Unless you have a Pre-Designation of Personal Physician Form on file with Human Resources before the work-related incident/illness, you are to seek medical treatment through the District's medical provider network (MPN). See Pamphlet for additional information.
You may also seek treatment at:
Kaiser Occupational Medicine
601 Van Ness Avenue
415.833.9600
OR
Contact the Nurse Help Line:
415.241.6392 24/7 (language services available)
Pre-designation of Personal Physician
Allows an employee to select their treating physician for work-related injuries and illnesses. Must be on file prior to an injury or onset of an illness in order to be valid for that injury/illness.
Predesignation of Personal Physician - Spanish
Predesignation of Personal Physician - Chinese
Time Missed for Medical Appointments
Missed time for Workers’ Compensation follow-up appointments will be charged to accrued time off, if available. Workers’ Compensation does not pay for time missed for medical appointments. An employee must use their accrued time off in order to be paid. See AR 4157.1.
This page was last updated on August 18, 2025