Payroll

• Speak with a professional financial counselor
• Work with the same counselor for continuity
• Multilingual
• Confidential
• Toll free number: 855-468-1480

• ​​​​​Debt Management
• Money Management
• Credit Report Review
• Housing/Rent Education
• Identity Theft Counseling
• Student Loan Counseling
• Financial Health Check-up
• Checking Account Management

The BALANCE program has three educational modules available that are also tools to track financial progress:

• BalanceTrack--includes a wide array of materials to assist with maintaining financial balance.
• MyBalance--to create a budget plan that helps achieve financial goals.
• Get In Balance--managing checking accounts.

Because these tools are personalized, you will be asked to create a username and password for your security.

In addition to financial coaching, BALANCE also makes available a number of online tools and other resources:

• Booklets
• Articles
• Calculators
• Toolkits
• Newsletters

After working with a Hotline counselor, arrangements can also be made for in-person coaching at the San Francisco Public Library covering topics such as:

• Navigate sudden changes to income or expenses
• Access Child Tax Credit, stimulus payments, and other pandemic relief
• Request lower payments from creditors and/or suspend payments due to financial hardship
• Reduce debt and negotiate interest rates
• Find out eligibility for public benefits
• Establish or improve credit scores
• Save for the future