How to Get Help

Hours of Service: Monday-Friday, 9:00 AM-4:30 PM

Services Available for Walk-Ins:

  • Form Drop-Offs: Credential paperwork, Express Benefits Report, Applications, SFMTA Parking Pass Payment
  • Employee Walk-in Support: Onboarding questions, basic EMPowerSF questions (pay statements, how to navigate, etc.), salary step questions 

 

Services Available for Appointments:

  • Fingerprinting:  Appointments for fingerprinting are sent directly to candidates
  • SFUSD ID Badge:  Get an official SFUSD badge
  • Personnel file access:  Set-up a time to view your own personnel file
  • Benefits Team Consultations: Are you a new hire with benefit questions? A retiree needing support with retiree benefits? Schedule a virtual appointment by visiting go.oncehub.com/SFUSDbenefits
  • Salary Team Consultations: Questions about your salary placement, step increases, etc. please schedule a virtual appointment by visiting go.oncehub.com/SFUSDsalary.
  • Disability Management/Workers’ Compensation Consultations: Questions about your accommodation request or workers’ compensation claim, please schedule a virtual appointment by visiting go.oncehub.com/WorkRestrictions

 

Employment Verification:

Drop off your paper employment verification in person or forward your request to  eeverification@sfusd.edu (3 - 5 day turnaround).

How HR will redirect employees

Please note that payroll, budget management, computer support, and email creation are outside HR's scope.

This page was last updated on September 4, 2024