Family Technology Information: Internet Access

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San Francisco Unified School District is working with the City and County of San Francisco, community-based organizations and local philanthropists to expand internet access for students in grades 3-12 who need WiFi to engage in SFUSD’s Distance Learning Plan.

For families with students in grades 3-12 who need internet access, please fill out the SFUSD technology request formSFUSD will fulfill requests for Chromebooks and/or Hotspots that come in through the SFUSD this or the Family Resource Link at 415-340-1716 up until Wednesday, May 13, 2020 at 11:59pm.

After this date, SFUSD will shift its focus to fulfilling Chromebook and hotspot needs for students participating in SFUSD's summer school programming. 

District-Sponsored Offerings

Hotspots - mobile internet access

  • Provide your student's school ID number and a mailing address. SFUSD will mail a hotspot to your mailing address via U.S. mail. Someone will need to sign for the package.
  • Hotspots are provided 1 per household as it supports up to 5 devices.
  • There is no data limit on the hotspot. 
  • Internet service is currently available for 3 months through the hotspot. 
  • Internet service through a hotspot is reliant on cellular coverage.
  • It takes 2-3 business days to receive a hotspot via mail once the form is submitted.
  • For SFUSD students who have received district-issued AT&T hotspots: How to get started and activate hotspots:  Arabic | ChineseEnglish | FilipinoSpanish | Vietnamese

There is one final opportunity to pick up hotspots in person: Tuesday, May 12, from 10:00 - 2:00 at 555 Franklin St.

Comcast Internet Essentials

Families interested in participating in the Comcast Internet Essentials program to receive 8 months of free internet service should fill out the technology request form. SFUSD will contact you within 2-3 days to discuss next steps. 

If families are unable to fill out the online form, please call the SFUSD Family Resource Line at 415-340-1716.

Additional Offerings for Free/Low-Cost Internet Service

In support of our efforts, several Internet providers are offering free options to SFUSD families. These options are available now:

  • Comcast Free WiFi - Free wifi access in San Francisco, primarily near business areas. Search by zipcode to see available access near your residence
  • Sonic - Free for 3 months for new customers 
  • Comcast Internet Essentials - Free for 2 months for new customers. $9.95/month after the first 2 months
  • AT&T - Free for 2 months for new customers. $10/month after the first 2 months
  • Monkeybrains - $35/month with no installation for SFUSD families and teachers

While neither SFUSD nor the City of San Francisco endorses these providers, families can visit to learn about eligibility and to apply for access.

Families can also search for low-cost Internet options in their neighborhood at

In addition to the above opportunities for Internet connectivity, and working partnership with EducationSuperhighway, Sprint 1Million Project, AT&T, and the City’s Department of Technology, SFUSD is also working on a multi-pronged approach to expand Internet access for our students with the most need, including:

  • Hotspots for students in grades 3-12. Hotspots are provided by household as they support up to 5 devices. Internet service is provided for 3 months and reliant on AT&T cellular coverage.
  • San Francisco’s Fiber to Housing program, a collaboration between the Department of Technology, the Mayor’s Office of Housing and Community Development, and private partners that provides free, high-speed internet to low-income residents by leveraging existing municipal fiber resources. To see if your home is eligible visit:
  • “SuperSpots” that provide up to 100 Internet connections at one time in prioritized neighborhoods including public housing sites, single-room occupancy buildings, community centers, and other neighborhood locations where there is a concentrated population of students lacking internet connectivity. Read the full press release.

For families who need internet access, please fill out the SFUSD technology request form

SFUSD has a limited number of hotspots available for students in grades 3-12. We are prioritizing students who are homeless, living in shelters, in foster care, living in public housing, and/or are newcomers.