Directory of Family Technology Resources


“Help Desk” for all SFUSD Family Needs

Open every day the district offices are open

Live phone support in English, Spanish, and Cantonese, between 9:00-1:00

Support with technology, enrollment, student nutrition, health and wellness, student transportation; connections to community services, and more!

1:1 Technology Support

Learn how to access and use essential distance learning technology tools, including ParentVUE, Chromebooks, Zoom, Meet, Google Classroom, Seesaw, Google Suite, (Multi-Purpose Family Income Form)

Free, personalized, 30-minute sessions in 20 languages with trained volunteers


For students who need this in order to participate in distance learning

Troubleshooting Guide

Directory of troubleshooting resources for the most common technology issues families have been encountering: 

Family Webinars slide decks (translated) & recordings of the following:

#1: Device Setup

#1a: Device Setup - in Spanish

#2: Accessing SFUSD Distance Learning Technology Tools for Distance Learning

#3: Diving Deeper with SFUSD Technology Tools for Distance Learning

Family Digest: Weekly Tech Tips

Weekly tips provided, based on SFRL trends and/or new features in key distance learning tools

Foci: Zoom, Seesaw, Chromebooks, bandwidth management, trends showing up in Student & Family Resource Link tickets

Chromebooks: Getting Started

Contact Us

  • Need to contact a teacher? Find their email addresses by Learning > (Choose a department).

  • Need to contact a counselor? Find their contact information under Students > Counseling.

  • Need to contact the main office or an administrator? See under About APG> Contact Us

District Family Page

Here is the district page for families to help you stay up to date on COVID-19 resources, School Meals, Family Portal, and more.



This page was last updated on November 30, 2020