Health & COVID-19 Frequently Asked Questions (FAQs)

Health & COVID-19 Frequently Asked Questions (FAQs)

Last updated April 3, 2020

COVID-19 is in the family of viruses that cause the common cold, so symptoms and prevention measures are similar. A person’s risk for this virus is not dependent on race, ethnicity or culture.

How can I help prevent the spread of germs?

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.

Where can I find classroom lessons about COVID-19?

How should families talk about COVID-19 with children?

Discuss your child’s questions and concerns with them and help them practice good prevention. Depending on your child’s age, some helpful resources may include: “Just For Kids: A Comic Exploring The New Coronavirus” and “How to Talk to Kids About Coronavirus.”

If families or students have health inquiries, what should they do?

For individual health concerns, please contact your healthcare provider.

What is SFUSD's guidance for social distancing?

The City and County of San Francisco is requiring people to stay home except for essential needs. When you have to go out, stay 6 feet apart from other people. Students should stay home and minimize social contact as much as possible to keep caregivers and adult family members safe.

Children have not been shown to be a high-risk group for serious illness from this virus. However, they can transmit the virus to those most vulnerable. Public health officials recommend that families make arrangements for childcare during closure that avoid leaving children with elderly people who are more vulnerable to the impact of the virus.