Shoestrings - Meet the Team Members

Meet the Team Link to this section

Crystal Hawkins

Crystal Hawkins (Shoestrings Program Administrator)

Crystal received her Masters in Clinical Social Work from Norfolk State Univ. Crystal is an active and vocal advocate, bringing youth, parents, caregivers, and educators' voices to local and state government in order to create change on a systemic level.
Marcus Bundy

Marcus Bundy (Behavior Interventionist for Shoestrings Children’s Center)

Marcus has received his Masters in Mental Health Counseling from Old Dominion University. Marcus has been serving children and families in community mental health work for 12 years.
Colleen McNeil

Colleen McNeil (Shoestrings Occupational Therapist)

Colleen received her masters in occupational therapy from San Jose State, Certificate for Sensory Integration Therapy from USC, and over 10 years of behavioral therapy experience.
Mikaela

Mikaela Flores (Behavior Interventionist for Shoestrings Children’s Center)

Mikaela Flores received her Bachelor's Degree in Child & Adolescent Development from San Francisco State University. Working with younger children has always been a passion of hers due to having taken care of her younger sibling and cousins.
Taron Smith

Taron Smith (Behavior Interventionist for Shoestrings Children’s Center)

Taron holds a Master's degree in Applied Behavioral Analysis and boasts a decade of experience working with children on the autism spectrum. Taron is consistently honing his skills in teaching, analysis, building rapport, tailoring behavioral strategies.
John Behavior Interventionalist Shoestrings

John Rivera (Behavior Interventionist for Shoestrings Children’s Center)

John Rivera received his bachelor's degree in Public Health and Special Education from San Francisco State University. He has 10 years of experience working with children and adults in school settings and at home care.
Charissa Ferguson

Charissa (Miss Rissa) Ferguson (Behavior Interventionist for Shoestrings Children’s Center)

Majoring in communication at Howard University she went on to secure her B.A. in K-12 education with dual major in Special Education holding mild/moderate specialization in 2020 from Grand Canyon University.
Barry Shoestrings Clerk

Barry Robinson (Senior Clerk of Shoestrings and EED Operations)

Barry earned his Bachelor’s degree in Business and Political Science from Arizona State University and his Master’s degree in Library and Information Science from San Jose State University.

This page was last updated on May 4, 2026