General Education Transportation Services

General Education Transportation Services

General Education Transportation Services

In preparation for the Fall 2021 full return to in-person learning, SFUSD is planning to offer general education transportation services to limited (43) schools, for students in:

  • Grades K-5 attending one of 29 Elementary Schools or one of seven K-8 Schools
  • Grades 6-8 attending one of seven Middle Schools 

Design of bus routes and assignment of students to bus services is governed by the  Board of Education Policy on General Education Transportation. All bus stops are located close to focal students, prioritizing stops near public housing, transitional housing, and CTIP1 areas of the city. 

Families interested in requesting general education transportation services may review the schools and maps listed below and apply for services.  Due to capacity constraints, we may not be able to accommodate all families who request services for the Fall,  so we encourage families to explore alternative transportation options, including the Free Muni for All Youth program expansion beginning August 15, 2021, that allows all youth under the age of 19 to ride Muni without proof of payment: www.sfmta.com, www.sfsaferoutes.org

General Education Transportation Key Dates

Key Dates

Initial Registration Window: June 15-July 16 Apply by July 16th to ensure your student can be considered for general education transportation services on the first day of school. Not all students who apply by July 16th will be approved due to limited bus availability. When demand is greater than the number of bus seats available, staff will use the Board’s transportation policy guidelines to determine which students will be offered transportation services. 

After July 16th, the form will remain open so families can request services throughout the year; as long as there is space, we will add more riders throughout the school year.

July 23rd/ Notifications  The Transportation Department will notify all families requesting general education transportation services whether their request has been approved or denied. Please contact the SFUSD Transportation Department at (415) 695-5505 with any questions.

Week of July 26th/ Family Onboarding  Please be on the lookout for a text and email (support@ridezum.com) coming from our transportation partner Zūm.  The email will guide you through creating your Zūm family account, and provide instructions to download the Zūm family app, as well as a copy of the Zūm family handbook. Zūm’s mobile app and web technology platform will allow families, school and district administrators to real-time track vehicles and students, communicate seamlessly, rate their experience and measure performance. 

New & Important: Ridership Cards

SFUSD student ridership cards are required to enter and exit the general education school bus. Every student approved for ridership is issued a student ridership card, which ensures that students arrive at their destinations safely.  When students scan their cards on the bus reader upon entry and exit, families are able to track their students on the Zum Family App. Please notify the school of any lost or destroyed ridership cards for replacement. Should there be an emergency need, drivers have the ability to manually log a student on the onboard tablet. Students without a ridership card will not be allowed to ride after three days of missing the card.

For the student’s safety, drivers can only pick up and drop off students at the student’s assigned bus stop. Students are not allowed to board the bus or to get off the bus at a different stop.  To assure your child is at the correct stop, please download the Zum Family App by visiting app.ridezum.com. 

With the app, parents can also: 

  • Quickly view driver and vehicle profiles
  • Track the location of vehicles and your child’s ride progression in real-time
  • Receive pickup and dropoff notifications
  • Leave feedback about the driver or your child’s experience on the ride.
  • Easily communicate to cancel a ride if a child is sick or absent

General Education Transportation Request Form (2022-23 School Year)

GE Bus Registration for the 2021-22 School Year is now closed.  If you need transportation for the remainder of the current school year, please email transportation@sfusd.edu with the student name, district ID, and the stop you would like to use.

2022-23 School Year registration window: May 2-July 15, 2022 (the application form will be available here by May 2, 2022).

Not all students who apply by July 15th will be approved due to limited bus availability. When demand is greater than the number of bus seats available, staff will use the Board’s transportation policy guidelines to determine which students will be offered transportation services. After July 15th, the form will remain open so families can request services throughout the year; as long as there is space, we will add more riders throughout the school year.

COVID-19 Guidelines for riding the Bus

Prior to sending your child back to school, please review the guidelines for riding a school bus during COVID-19: in English; Chinese; Spanish

General Education Transportation for the 2022-23 School Year

Families interested in requesting general education transportation services for the 2022-23 school year may review the current schools and maps. Due to capacity constraints, we may not be able to accommodate all families who request services,  so we encourage families to explore alternative transportation options, including the Free Muni for All Youth program expansion, that allows all youth under the age of 19 to ride Muni without proof of payment: www.sfmta.com, www.sfsaferoutes.org

IMPORTANT: Students that are currently riding a General Education bus and will continue attending the same school in Grades K-5 and Grades 6-8 attending Middle Schools for the 2022-23 school year, do not need to re-apply and can use the same ridership card to tap on and off the bus.  If the card is damaged or lost, you can request a replacement card by email at transportation@sfusd.edu.  Students without a ridership card will not be allowed to ride after three days of missing the card. Students who are transferring to another school that has GE transportation available must re-apply and be approved before they can ride the bus to the new school. 

If your student will no longer be using the service, please notify us by email at transportation@sfusd.edu or by phone at 415-695-5505 

Once the 2022-23 school year starts, students who haven’t ridden the bus for the first two weeks of school will be removed from the list to make room for other students who might need the service.

 

Key Dates

Registration Window: May 2-July 15, 2022  Not all students who apply by July 15th will be approved due to limited bus availability. When demand is greater than the number of bus seats available, staff will use the Board’s transportation policy guidelines to determine which students will be offered transportation services. 

After July 15th, the form will remain open so families can request services throughout the year; as long as there is space, we will add more riders throughout the school year.

 

This page was last updated on May 2, 2022