General Education Transportation Services

General Education Transportation Services

General Education Transportation Services

We offer general education transportation services to limited (42) schools, for students in:

  • Grades TK-5 attending one of 29 Elementary Schools or one of 7 K-8 Schools
  • Grades 6-8 attending one of 6 Middle Schools 

Design of bus routes and assignment of students to bus services is governed by the  Board of Education Policy on General Education Transportation. All bus stops are located close to focal students, prioritizing stops near public housing, transitional housing, and CTIP1 areas of the city. 

Families interested in requesting general education transportation services for the 2022-23 school year may review the current schools and maps. Due to capacity constraints, we may not be able to accommodate all families who request services,  so we encourage families to explore alternative transportation options, including the Free Muni for All Youth program expansion, that allows all youth under the age of 19 to ride Muni without proof of payment: www.sfmta.comwww.sfsaferoutes.org

 

General Education Transportation Key Dates

Key Dates

Initial Registration Window: May 2-July 15, 2022. Apply by July 15th to ensure your student can be considered for general education transportation services on the first day of school. Not all students who apply by July 15th will be approved due to limited bus availability. When demand is greater than the number of bus seats available, staff will use the Board’s transportation policy guidelines to determine which students will be offered transportation services. 

After July 15th, the form will remain open so families can request services throughout the year; as long as there is space, we will add more riders throughout the school year.

July 22: Notifications  The Transportation Department will notify all families requesting general education transportation services whether their request has been approved or denied. Please contact the SFUSD Transportation Department at (415) 695-5505 with any questions.

Week of July 25th: Family Onboarding.  Please be on the lookout for a text and email (support@ridezum.com) coming from our transportation partner Zūm.  The email will guide you through creating your Zūm family account, and provide instructions to download the Zūm family app, as well as a copy of the Zūm family handbook. Zūm’s mobile app and web technology platform allows families, school and district administrators to real-time track vehicles and students, communicate seamlessly, rate their experience and measure performance. 

Ridership Cards

SFUSD student ridership cards are required to enter and exit the general education school bus. Every student approved for ridership is issued a student ridership card, which ensures that students arrive at their destinations safely.  When students scan their cards on the bus reader upon entry and exit, families are able to track their students on the Zum Family App. Please notify the school of any lost or destroyed ridership cards for replacement. Should there be an emergency need, drivers have the ability to manually log a student on the onboard tablet. Students without a ridership card will not be allowed to ride after three days of missing the card.

For the student’s safety, drivers can only pick up and drop off students at the student’s assigned bus stop. Students are not allowed to board the bus or to get off the bus at a different stop.  To assure your child is at the correct stop, please download the Zum Family App by visiting app.ridezum.com. 

With the app, parents can also: 

  • Quickly view driver and vehicle profiles
  • Track the location of vehicles and your child’s ride progression in real-time
  • Receive pickup and dropoff notifications
  • Leave feedback about the driver or your child’s experience on the ride.
  • Easily communicate to cancel a ride if a child is sick or absent

General Education Transportation Request Form (2022-23 School Year)

2022-23 School Year registration window: May 2-July 15, 2022.

Not all students who apply by July 15th will be approved due to limited bus availability. When demand is greater than the number of bus seats available, staff will use the Board’s transportation policy guidelines to determine which students will be offered transportation services. After July 15th, the form will remain open so families can request services throughout the year; as long as there is space, we will add more riders throughout the school year.

COVID-19 Guidelines for riding the Bus

Masking is strongly recommended but not required on SFUSD school buses or vans.

Prior to sending your child back to school, please review the guidelines for riding a school bus during COVID-19: in English; Chinese; Spanish

General Education Routes for the 2022-23 School Year

This page was last updated on August 4, 2022