Update Your Contact Info in Family Portal (ParentVUE)

Update using the ParentVUE Mobile App

Steps to update your email address and phone number

The best way to update your contact information and to ensure you receive district and school phone, email and text notifications is through your Family Portal (ParentVUE) account. 

Visit the Family Tutorials Playlist on ParentVue for videos in multiple languages.

 

See the steps in action or follow the steps below! Translations coming soon.

Follow the steps below if you have the mobile app:

  1. Click "My Account" at the bottom right corner of your screen
  2. Click "Emails" or "Phones" at the top right corner of your screen to update your email addresses or phone numbers. Mark your phone number as "mobile" in order to receive text messages from SFUSD.

Step 1: Click My Account and Step 2: Click Emails or Phones

Update your Email Address

  1. Update Email address in ParentVUEEnter your email address on Email #1 to change or add Primary Email. It is important to have the Primary Email up-to-date as it is used by schools to send messages and notifications to parents. Email #2 thru #5 are optional.
  2. Click Done.
  3. Click Update.
  4. A confirmation message "ParentVUE: Data successfully updated" will appear. Click OK.

 

 

To update your phone number:

  1. Update phone number in parentvueClick the + Plus sign to add a new number or click on an existing number to update.
  2. Enter your phone number.
  3. Select the 'Mobile' as the 'Type' to receive text messages from SFUSD.
  4. Click Add.

To delete a phone number, swipe left and click 'Delete'.

Delete phone number in parentvue

Update using your web browser

Steps to update email address and phone number

Follow the steps below from your web browser: portal.sfusd.edu.

  1. ParentVUE my account buttonClick "My Account" on the upper right corner of the screen.
  2. Scroll down and update "Email #1" to update your Primary Email. Note that Emails 2-5 are optional. 
  3. Scroll down to update your phone number. Click + to ADD a new number or click on an existing number to edit. 
  4. Select 'Mobile' as Type to receive text notifications, enter your phone number, and check 'Contact'.ParentVUE edit a phone number
  5. Scroll up and review your Account Information. Click "Update Account".

A confirmation message will appear.

ParentVUE save account info