General Education Transportation Services

We offer general education transportation services to limited (42) schools, for students in:

Grades TK-5 attending one of 29 Elementary Schools or one of 7 K-8 Schools
Grades 6-8 attending one of 6 Middle Schools

Design of bus routes and assignment of students to bus services is governed by the Board of Education Policy on General Education Transportation. All bus stops are located close to focal students, prioritizing stops near public housing, transitional housing, and CTIP1 areas of the city.

Families interested in requesting general education transportation services for the 2022-23 school year may review the current schools and maps. Due to capacity constraints, we may not be able to accommodate all families who request services, so we encourage families to explore alternative transportation options, including the Free Muni for All Youth program expansion, that allows all youth under the age of 19 to ride Muni without proof of payment: www.sfmta.com, www.sfsaferoutes.org

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General Education Transportation Key Dates

Key Dates

Initial Registration Window: May 1-July 14, 2023. Apply by July 14th to ensure your student can be considered for general education transportation services on the first day of school. Not all students who apply by July 14th will be approved due to limited bus availability. When demand is greater than the number of bus seats available, staff will use the Board’s transportation policy guidelines to determine which students will be offered transportation services.

After July 15th, the form will remain open so families can request services throughout the year; as long as there is space, we will add more riders throughout the school year.

July 21: Notifications The Transportation Department will notify all families requesting general education transportation services whether their request has been approved or denied. Please contact the SFUSD Transportation Department at (415) 695-5505 with any questions.

Week of July 24th: Family Onboarding. Please be on the lookout for a text and email (support@ridezum.com) coming from our transportation partner Zūm. The email will guide you through creating your Zūm family account, and provide instructions to download the Zūm family app, as well as a copy of the Zūm family handbook. Zūm’s mobile app and web technology platform allows families, school and district administrators to real-time track vehicles and students, communicate seamlessly, rate their experience and measure performance.

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Ridership Cards

SFUSD student ridership cards are required to enter and exit the general education school bus. Every student approved for ridership is issued a student ridership card, which ensures that students arrive at their destinations safely. When students scan their cards on the bus reader upon entry and exit, families are able to track their students on the Zum Family App. If your ridership card is lost or does not work you can request a replacement using this form.

For the student’s safety, drivers can only pick up and drop off students at the student’s assigned bus stop. Students are not allowed to board the bus or to get off the bus at a different stop. To assure your child is at the correct stop, please download the Zum Family App by visiting app.ridezum.com.

Starting on November 28th, 2022, students without a ridership card will not be allowed to ride the GE bus. Download flier here.

With the app, parents can also:

Quickly view driver and vehicle profiles
Track the location of vehicles and your child’s ride progression in real-time
Receive pickup and dropoff notifications
Leave feedback about the driver or your child’s experience on the ride.
Easily communicate to cancel a ride if a child is sick or absent

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General Education Transportation for the 2023-24 School Year

New Expanded Services for 2023-24 School year:

Several K-8 schools currently receive transportation services for students in grades K-5 but not for students in grades 6-8. This becomes a hardship for our families who have students in both elementary and middle school grade levels at these schools. In response to this hardship, and with the help of additional funding received from the State, the SFUSD is adding 9 additional transit buses increasing the general education service fleet to 34. These buses will allow for expanded and continued ridership opportunities for students attending city wide K-8 schools transitioning from elementary to middle school grades within the same school.

Registration Window: May 1-July 14, 2023

Not all students who apply by July 14th will be approved due to limited bus availability. When demand is greater than the number of bus seats available, staff will use the Board’s transportation policy guidelines to determine which students will be offered transportation services. For students in grades 6-8 attending K-8 schools, priority will be given to students who have younger siblings riding the bus.

After July 14th, the form will remain open so families can request services throughout the year; as long as there is space, we will add more riders throughout the school year.

Students who are transferring to another school that has GE transportation available must re-apply and be approved before they can ride the bus to the new school. If they are approved, they can continue using the same ridership card for the new route.
Students who are registered and currently riding the bus in the 22-23 School Year, who will be attending the same school for the 23-24 school year can continue to ride the bus and do not need to re-apply.

July 25th: Notifications The Transportation Department will notify all families requesting general education transportation services whether their request has been approved or denied. Please contact the SFUSD Transportation Department at (415) 695-5505 with any questions.

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General Education Transportation Request Form (2023-24 School Year)

2023-24 School Year registration window: May 1-July 14, 2023.

Not all students who apply by July 14th will be approved due to limited bus availability. When demand is greater than the number of bus seats available, staff will use the Board’s transportation policy guidelines to determine which students will be offered transportation services. For students in grades 6-8 attending K-8 schools, priority will be given to students who have younger siblings riding the bus.

After July 14th, the form will remain open so families can request services throughout the year; as long as there is space, we will add more riders throughout the school year.

Note: If you need transportation for the current school year (2022-23 SY), please send your request via email at transportation@sfusd.edu indicating the student ID, student name, and the stop you are requesting for AM and/or PM.

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COVID-19 Guidelines for riding the Bus

Masking is strongly recommended but not required on SFUSD school buses or vans.

Prior to sending your child back to school, please review the guidelines for riding a school bus during COVID-19: in English; Chinese; Spanish

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General Education Routes for the 2022-23 School Year (Current School Year)

School Year 2022-23 Schools and Maps (Current School Year)

The bus schedule is approximate and the stop times could vary by 5-10 minutes. If your student is currently riding the GE bus, please refer to the Zum app for the live tracking of the buses.

Note: We are currently working on updating the maps for the 2023-24 school year. You can use the maps bellow as a reference when requesting for the 2023-24 school year since there will be minimal difference in the current routes. New maps will be posted here by June 30, 2023.

Grades K-5 attending Elementary Schools

Grades K-5 attending K-8 Schools

Grades 6-8 attending Middle Schools

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Important Information