Frequently Asked Questions about Student Enrollment

We are closed to the public for in-person assistance. However, we are providing virtual (phone, email) support to families from Monday to Friday, 8:00 a.m. to 4:00 p.m.

To contact us, please visit our Contact Us page.

• Families can apply for schools using our Online Forms Portal. You can also call 415-241-6085 or set up an appointment with a counselor online. Our team will guide you through the process.
• If you need a paper application, our office is closed to in-person services, but you download the form from our Applications and Forms page.

All in-person services are suspended at the Educational Placement Center. However, families can continue to submit forms to the EPC by email or postal mail. Examples of forms to submit are:

• Enrollment Application
• Interdistrict Permit Request
• Change of Address
• Affidavit of Residence and Birthdate

You can see more forms on our Applications and Forms page.

To email your forms, send them to: enrollinschool@sfusd.edu

To mail your forms, send them to:

Educational Placement Center (EPC)
555 Franklin Street, Room 100
San Francisco, CA 94102

SFUSD is not requiring that families mail in forms via these options. However, if a family would like to do so to confirm delivery and receipt, that is the family’s choice.

No. Families are responsible for mailing and covering postage. 

You can change your:

• Home Address, 
• Student Name or Parent/Guardian Name, 
• Race/Ethnicity, or
• Phone Numbers

by completing this online Change of Information Form. You can also download the form from our Applications and Forms page and mail it with required proof to: 

Educational Placement Center
555 Franklin Street, Room 100
San Francisco, CA 94102

Any changes made to your address requires proof. Please see here for a list of acceptable proofs of home address.

Parents and guardians can set up a Family Portal (ParentVUE) account with an email address. Please see this page for how to activate your account.

You can also watch a video on how to activate your account in English, 中文, and Español.

• No. If a family decides to withdraw their student, their seat will become open for School Year 2020-21.
• SFUSD will not hold a family’s seat for School Year 2021-22, whether it is for the same grade (e.g., incoming K who wants to stay in PK), or if it is for the next grade (e.g., homeschooling or private for 1 year). 
• If families choose to not have their child participate in SFUSD distance learning this fall, the school district will not be able to hold their child’s school placement.

Updating your contact information in Family Portal (ParentVUE) ensures that you get school phone, email and text notifications; it's also a way to view, accept, and decline your school assignment. 

Please see this page on how to update your information in Family Portal (ParentVUE).

You can also watch a video on how to update your information. The videos is available in English, Espanol, 中文.

If you need more help, call us at 415-241-6085 or email enrollinschool@sfusd.edu.

Families should contact charter schools directly and/or visit their individual school websites. The process for SFUSD schools and charter schools is separate.