1.6.5 Community Hotlines

Community Hotlines


California Department of Health HIV Hotline
(800) 367-2437 

S,F, HIV 24/7 Nightline
(415) 434-2437 or 1-800-273-2437

HIV 24/7 Textline
(415) 200-2920

Alcohol and drug addiction

AL-Anon/Alateen District Information Line
(415) 834-9940

California Smokers’ Helpline
(800) 662-8887 (1-800-NO-BUTTS)

S.F. Drug Line (provide referrals to specialized treatment programs, crisis intervention, information on addictions and recovery, and emotional support)
(415) 362-3400

Open Recovery Main Line
(415) 296-9900

Narcotics Anonymous Helpline
(415) 621-8600

Crisis Line (Call for any crisis)

California Youth Crisis Hotline
(800) 843-5200

Youth Line (Talk with someone your own age.  4-9pm PST, adult crisis workers 24/7)
(877) 968-8491 (1-877-YOUTH-911)

City Services Information

S.F. Customer Service Center (24/7)

Domestic violence and Child abuse

La Casa de las Madres (Crisis support hotline for teens exposed to or at risk of domestic violence)
(877) 923-0700

Childhelp: National Child Abuse Hotline (offers crisis intervention, information and referrals to thousands of emergency, social service, and support resources)
(800) 422-4453
Live online chat with a professional: https://www.childhelp.org/hotline/

Child Protective Services (reporting child abuse)
(800) 856-5553


S.F. General Hospital – Community Health Network
(628) 206-8000

Zuckerberg S.F. General Hospital - Children’s Health Center
(415) 206-8376

Zuckerberg S.F. General Hospital - Family Health Center
(415) 206-5252


Department of Homelessness and Supportive Housing

(415) 252-3232

Job Training for Young Adults

Treasure Island Job Corps (ages 16-24)
(415) 277-2400


Lavender Youth Recreation and Information Center (LYRIC) (Free services for LGBTQ youth)
Make an appointment calling: (415) 703-6150 x100

Trevor Project (24 hour hotline, crisis and suicide intervention for LGBTQ youth)
(866) 488-7386

Trans Lifeline (Crisis hotline for Transgender youth)
(877) 565-8860

Mental health

SF Department of Public Health 24-Hour Mental Health Helpline
(415) 255-3737

T.A.L.K. Line – Parental Stress Hotline
(415) 441-5437 (1-415-441-KIDS)

Poisonous and toxic substances

California Poison Control (If you think that your child has swallowed a poisonous substance)
(800) 876-4766

The Poison Action Line  (If you think that your child has swallowed a poisonous substance)


S.F. Women Against Rape 24-hour Hotline
(415) 647-7273


American Social Health Association-- Sexually Transmitted Disease Hotline
(800) 227-8922

Social Services

Legal Services for Children (free service for youth under age 18)
(415) 863-3762

Community Boards of S.F.  (Core services include mediation, conflict coaching, facilitation, and training)
(415) 920-3820

United Way Bay Area  (Connects Bay Area residents with health & human service programs in their local community)


S.F. Suicide Prevention – 24/7 Crisis Line
(415) 781-0500

Teenage Pregnancy

Young Family Resource Center (YFRC) (Focused exclusively on teen and young-adult parents and their children)
(415) 695-8300


See the full Handbook and downloadable, translated PDFs at sfusd.edu/Handbook

This page was last updated on August 16, 2023